[Resolved] HDFC Bank — I am complaining about my credit card charges

krkroyals

from Cuddapah, Andhra Pradesh

Jun 21, 2017

Address: YSR, Andhra Pradesh, 516001

Website: consumer complaints

Respected sir i have a credit card in hdfc bank, on 21st october 2016 evenig i have got a message the amount 2000 has been debited from your credit card.
Then i have called hdfc phone banking also, some has used my credit card with out my permission taotal 7000 rupees has been debited from my credit card, and i have written a letter to r. B. I ombusmen cell also but there is no response from hdfc and r. B. I also please solve my problem and give my money back sir

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Jul 25, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance