[Resolved] HDFC Bank — I am complaining about my savings account

Siva999999

from Coimbatore, Tamil Nadu

Nov 16, 2017

Address: Hyderabad, Andhra Pradesh, 500081

Dear sir,

Myself sivaramakrishna undavalli. I have a hdfc bank account [protected]. It's a previous company salary account. It's zero balance account. But suddenly on 16/11/2017 i have seen my account and shocked because of negative balance (-1284). Why the bank is charged i don't understand till now. I didn't find any details in account statement or any other places they didn't intimate to me. So please resolve the issue. Thanks alot.

Regards,
Sivaramakrishna.

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Dec 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2017

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

-Anay
HDFC Bank Customer Assistance

Verified Support

Nov 17, 2017

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

-Bejoy
HDFC Bank Customer Assistance

Nov 20, 2017

Updated by Siva999999 Okay. Since now I don't get any mail or msg or call

Nov 21, 2017

Updated by Siva999999 What you sent to me a mail it's not clear to me. I need a complete information. And I didn't activate any alerts and it's zero balance account.

Nov 24, 2017

Updated by Siva999999 As per RBI you charged every month for account alerts or yearly once. You charged 600 per month