[Resolved]  HDFC Bank — I am complaining about negative balance in my account.

Address: Thane, Maharashtra, 421503
Website: Hdfc.com

As i am out of country.
I recently checked my account through netbanking.
Which says have negative balance (Rs. -21705.40).
I then deposited an amount (Rs.10000) which got deducted from the main balance.
Now it shows current balance as (Rs. -11705.40) and closing balance as rs.10310.52.
What should i understand by this.
Please help. As i am not able to call anyone for customer care being out of country.
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Aug 19, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2017
HDFC Bank Customer Care's response
Dear Customer,

As mentioned earlier Request you to write to [protected]@hdfcbank.com along with ur complete issue, account/customer Id and registered contact dtls. Please mention Ref ID-TTU[protected] in the subject line for me to track ur mail & assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
2 Comments

Comments

Hello Sir/medam,

I have make payment of vodafone postpaid bill through HDFC netbanking, but due to some error payment has been debited from account but still not credited payment in my account...

Please find attached screenshot for your referance.

Thank you
Jimish Panchal
[protected]

On 03/7/2017 amount rs. 5000/- debited continuously 6 times total rs. 30000/- from my credit card account without otp on 03/07/2017 afternoon through Facebk Ads . Please refund the same to to my credit card.

[protected]

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