[Resolved] HDFC Bank — I am complaints about \"isaqmc\" deductions charges

[Resolved] HDFC Bank — I am complaints about "isaqmc" deductions charges

R Ramki1981 from Hyderabad, Telangana May 1, 2020

I have an account with hdfc cust id 25515090, that has been in active use for a couple of years (10 years). I have been noticing since many years but i didn't get time to complaint, today also i noticed that deducted 295 rs for the quater january to march that on a quarterly basis deductions have been made under the head "isaqmc". I read around and found that this is being done for having the mutual fund buying ability via net banking. The truth is i have never deposited and bought shares in mutual funds, what i come to know that 2 demat accoutns mutual funds accounts have been opened i request you please the close the accounts. Kindly stop deducting the same and reverse the charges made on the account. Thanks and regards Ramkishore Was this information helpful? No (0) Yes (0)
Aug 12, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support May 14, 2020 HDFC Bank Customer Care's response Dear Customer, The referred charges levied in your account are Quarterly Maintenance Charge for your Investment Service account i.e online mutual fund account. Please note your Investment Service account will be charged Quarterly Investment Service account Maintenance Charges @ Rs. 250/- for Resident Customer and Rs. 500/- for Non-Resident customers excluding Goods and Services Tax (GST). Accordingly, your account has been charged with the applicable quarterly maintenance charges. We request you to contact your account branch for any further clarification on the same. Kindly visit the following URL to access information for the complete address and contact details of our Branches https://cutt.ly/LyQeLQr -Nadia HDFC Bank Customer Assistance
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