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HDFC Bank — i am not understanding why this charge was occurred

Dir dbt chg incl gst is mentioned in passbook and 118 rs debited. I m not understanding why this charge was occurred.
This kind of attitude from bank is completely looting n cheating the customer.
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    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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