[Resolved] HDFC Bank — i did not receive my welcome kit for the bank account i opened on 14 of august

[Resolved] HDFC Bank — i did not receive my welcome kit for the bank account i opened on 14 of august

G Gaipuilu Kamei Aug 24, 2020

Hi, I have open my salary account with HDFC Bank on the 14 August online, also did my KYC on video call with the bank representative. The bank representative informed me that I will get my welcome kit in 7 days time but till now no news, it is impossible to reach any customer care representative, I need it for my salary to be credited in my account. Was this information helpful? No (0) Yes (0)
Aug 9, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 24, 2020 HDFC Bank Customer Care's response Dear Customer, Please note that due to the current pandemic situation, there is a delay in dispatch of customer deliverable. We are working to dispatch all account deliverable of our customers at the earliest. You will receive intimation of the same via SMS / email. We request your patience in the interim. In case of any emergency, please visit your account branch or any of our nearest branch and our branch officials will assist / guide you. Kindly visit the following URL to access information for the complete address details of our Branches: http://bit.ly/2VV08Sn. -Nadia HDFC Bank Customer Assistance
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