[Resolved] HDFC Bank — i have been deducted amount of 1, 770 on 30th aug

Poovendan2

from Mumbai, Maharashtra

Aug 31, 2017

Address: 614601

Hello sir,
I have been charged anonymously many time in single month for an example
My account has been deducted the 1770 money on 30th aug 2017 stating that :
Inter-brn cash chg incl gst 100817-mir[protected].

My account number : [protected]
Name : murugan ramsamy
Branch : pattukottai.
There is another deduction without any explanation on 29th aug as follows :

Installment pay. Transfer from casa.[protected]

Please do the needful.

Thank you.

Pls refund money.
Thank you.

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Oct 6, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2017

HDFC Bank Customer Care's response Dear Customer,

We confirm that the charge deducted on August 30, 2017 is against the inter branch cash transaction done on
August 10, 2017.

Value of Cash transactions(Cumulative of Deposit and Withdrawal) Home Branch
2 lakh ---Free per month per account.
Above 2 lakh---Rs.5/- per thousand or part thereof, subject to a minimum of Rs.150/-(plus taxes as applicable)

Non-Home Branch:
Cash transactions value upto Rs.25, 000/- per day –No charge
Above Rs.25, 000/- ---Rs.5/- per thousand or part thereof, subject to a minimum of Rs.150/- (plus taxes as applicable)

Further the deduction on August 29, 2017 is first installment deducted towards your newly opened Recurring deposit account. For further clarification you may write to us at [protected]@hdfcbank.com.

-Anay
HDFC Bank Customer Assistance