[Resolved]  HDFC Bank — I have complaint regarding clearing of gill road hdfc miller ganj

Complaint regarding taking out chq for clearing. They dont have any fix time. Sometimes they take out clearing at 1pm, sometimes they take out clearing at 2.30. I em facing this problem from long time. Whenever i complaint about this. They give lame excuses. Kindly look into this matter as soon as possible. My currnet accout number-[protected]. My contact number-[protected].
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Oct 2, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2017
HDFC Bank Customer Care's response
Dear Customer,

In terms of Clearing guidelines, issued by RBI, the clear funds balance available in the account at the beginning of the day would be considered for the purpose of Cheque(s) received in clearing. We advise you to maintain sufficient clear funds balance in the account in the future, at the time of issuance of the cheque, to avoid instances of Cheque return and cheque return charges.

For any further clarification, please feel free to speak to your Branch Manager Mr. Deepak Agrawal
on [protected].

-Bejoy
HDFC Bank Customer Assistance
 
1 Comment

Comments

I m asking for my account detail and they said go there and there no is ansering me then i ask from manager he said its not our duty go to garh road branch it always happen these people are not giving a valid reply
sharda offset printers
hdfc bank sharda road branch

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