[Resolved] HDFC Bank — I have not yet received any user id of my hdfc fastag

Er Amit Kumar Jha

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh

My hdfc fastag rfid number is [protected] dated 12/06/2019.
I have received the fastag through post but still have not received any wallet id number or welcome email from hdfc.
How can i recharge and activate my fastag account without the wallet id or login details. Please respond i am hdfc customer from past 6 years now. The toll free number[protected] is always not reachable. Please help

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Dec 26, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2019

HDFC Bank Customer Care's response Dear Customer,

You may write to us @ fastag.[protected]@insolutionsglobal.com or call on[protected]
for further assistance in this regard.
You may visit below URL http://bit.ly/35zRhLk to login to your FASTag account online using vehicle number:

You may click on the forgot password link to resend the password online.

-Nadia
HDFC Bank Customer Assistance