[Resolved] HDFC Bank — I lost my money in payzapp

Mallik23

from Hyderabad, Telangana

Nov 3, 2017

Address: Hyderabad, Andhra Pradesh, 500072

In the process of adding my money 5000 rs from credit card to payzapp account the process got failed, but my money got deducted and it didn't get added into my payzapp account.
I lost my money in this process and when i'm trying to call payzapp customer care number no one is responding back and sometimes the phone number doesn't work at all. So, please help me to get refund my money back.

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Dec 16, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2017

HDFC Bank Customer Care's response Dear Customer,

We are sorry for the unpleasant experience you had with us. We request you to provide us with your registered contact details and issue details at the below given link. http://bit.ly/2aJ9wGW. Mention Ref ID PZ[protected] so that we can check the issue & help you with the same.

Anay,
HDFC Bank Customer Assistance