[Resolved] HDFC Bank — I purchased product using my credit card. I could not able to convert to emi. whenever I am purchasing using card

Chander Balasani

from Hyderabad, Telangana

Jul 25, 2017

Address: 500032

I purchased product using my credit card. I could not able to convert to EMI. Whenever i am purchasing using card, not possible to convert to EMI.
I spoke with customer care. They saying there is no offer for my card. Really its very difficult to convert to EMI. If i want to convert to EMI. i want to beg customer care everytime. Other credit cards are very good compare to HDFC.
Please do the needful.
I am planning to deactivate my credit card and my salary account also.

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Sep 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance