HDFC Bank — I want a disciplinary action taken against him

I want to complain about my demat rm. From preet vihar branch, new delhi.

His name is krishna. He is the least interested person in the world. Passes fake news to me and i have already complained to the branch directly in few occassions.
In numerous occasions when i have contacted him. He has tried to pass me fake news and has given me stupid excuses.

Lately he has started spamming in whatsapp. Even when i have asked him to stop. Since 2 years he has never made one call or anything or inquired about my investment health.

I want a disciplinary action taken against him.

I want to close my demat account and transfer all shares to zerodha, as a 'closure cum transfer'.