[Resolved] HDFC Bank — I want cancel my hdfc credit card

sarvar shaikh

from Chennai, Tamil Nadu

Aug 23, 2017

Address: 411006

Sarvar ahmad shaikh
M. H. B. Society, build no. H-8/2674,
Yerwada pune -411006,
[protected]

To
The chief manager
Bank name
Branch name
City

Dear sir / madam

Sub: request to cancel my credit card

Due to personal reasons, i don't need the credit card. Hence, i request you to terminate / cancel my credit card immediate effect.

Further details of the card:

Name of the card: titanium card, times card etc.

Name of the card holder: sarvar shaikh
Card no.: [protected]

Expiry date: 07/20

Further i request you to send me confirmation letter that my credit card / credit card account has be closed.

Thanking you,

Sincerely
Sarvar shaikh
[protected]

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Sep 23, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2017

HDFC Bank Customer Care's response Dear Customer,

We are disappointed to understand that you are contemplating to discontinue your credit card relationship with us. Your relationship is important to us and we request you to reconsider your decision of closing the card account giving us an opportunity to be of continuous service to you. If you still wish to close the card account, we request you to forward us a duly signed letter along with your destroyed (diagonally cut) credit card to the following address to enable us do the needful. HDFC Bank Cards Division, PO BOX # 8654, Thiruvanmiyur P.O., Chennai 600 041. For security reasons, we would be unable to process card closure request received through e-mail / Post.

-Bejoy
HDFC Bank Customer Assistance