[Resolved] HDFC Bank — Illegal transaction through my debit card

Meenal Saran

May 28, 2017

Address: Mumbai City, Maharashtra, 400076

I am HDFC bank customer having account number [protected], I received message today around 1 am on 28 May, 17 that a transaction of 1630 is made on my debit card at global fusion, versova, however I have never done that transaction and the card was with me all the time, and I Was in Bandra at that time . Please look into the matter and resolve the issue asap. I am really surprised how this can happen without cvv, pin or password. Please resolve this issue.

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Jun 29, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 29, 2017

HDFC Bank Customer Care's response Dear Customer,

While we investigate in the matter, we request you to contact whether we may block your debit card for security purpose.

You may look forward to receive response on your registered email id in 12 working days

-Anay
HDFC Bank Customer Assistance