[Resolved] HDFC Bank — illegally amount deducted without asking customer

Nirmallya Ghosh

from Pune, Maharashtra

Jul 28, 2017

Address: Kolkata, West Bengal, 700086

Yesterday they have deducted rs 472 from my savings (Salary account) account illegally without asking the customer.
Attached is the screenshot.

I have requested cheque book (Salary account) twice from my net banking still i didn't get the cheque book. They don't know the basic etiquette how to handle customer and they don't even call the customer that whether customer cheque book is dispatched or its in bank. Still i don't have the cheque book.

Still they don't have any justification why my money has been deducted.

@hdfc bank
Please revert back my money.

+1 photos

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Aug 29, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account details, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance