[Resolved] HDFC Bank — im complaining about the way they talk to you in worst

Shubhankar Choudhari

from Mumbai, Maharashtra

Address:

Nagpur, Maharashtra, 440033

I have applied for hdfc credit card, when the customer executive calls me they don’t say anything, you could hear the background noise for a long time and they hang up just like that, without saying anything. And they don’t even call you back until you apply for card again from site and again the same process. It’s not first time i applied for at least 4-5 times still i am having this problem.

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Dec 13, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2019

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the caller details, your registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance