HDFC Bank — I'm complaint against one assist..

HDFC Bank — I'm complaint against one assist..

N Nishi Saxena from Bareilly, Uttar Pradesh Nov 11, 2017

I am a hdfc card holder. The bank has auto debited rs.1299 from my credit card without my permission on date 6nov 2017. I am not interested about this service and never want this membership. So plz cancel the membership and refund my debited amount of rs 1299/-. Name - nishi saxena one assist relationship no is 3042978 credit card ending with 2251 mo no - protected Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Nov 15, 2017

Dear Nisha,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2558456 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.