[Resolved] HDFC Bank — improper acknowledgement and redressal of even registering a complaint

Udit Pathak

from Lucknow, Uttar Pradesh

Aug 9, 2017

Address: Lucknow, Uttar Pradesh, 226010

The customer care service is as # and low level as it can get. I have been trying to complain about a missing sum of 10000 rupees that was not withdrawn still showed debited from my account. There is no one who is even registering or less listening to the problem. The are dissconnecting calls and being rude. This is unruly and wasteful behaviour.

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Sep 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account details, transaction date/amount and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Comments

Krishna Swaroop P B

from Bengaluru, Karnataka

Aug 10, 2017

Was paying my Airtel mobile bill through online.Money got deducted and transaction failed on Airtel Citrus. Please refund and revert my money back to my account.

Date: 08 August 2017
Website: Airtel Citrus
Amount:393
Bank transaction id : [protected]