HDFC Bank — IMPS not credited to beneficiary account, no tracking status of my funds

Address: Mumbai

My name is Soumik Ganguly, My HDFC Account No : [protected]. On 15th December morning I did an imps transaction of Rs. 11100 IMPS Reference No :[protected]. The amount got debited from my account but it has not been credited to the beneficiary bank account. I got a message from Hdfc bank saying timed out due to technical reason. I am hereby attaching the screenshot of the message and imps details. Please look into the matter on urgent basis. Almost two days have passed still not revert from HDFC bank, I need the status of my funds

My contact number [protected]/[protected].