[Resolved] HDFC Bank — imps not successful, status: processor down

yatharth nayyar

from New Delhi, Delhi

Feb 8, 2018

Address: New Delhi, Delhi, 110032

On 7th feb 2018 i did an imps transfer of rs. 1, 500/- from my hdfc saving account to boi. The amount has been debited but not credited to the beneficiary account. Its been more than 24 hrs and still the amount is nowhere to be traced.in the hdfc application for mobile banking the status of the transaction shows as processor down. I would request the bank to look into this matter and resolve this issue.

Hdfc being such a reputed bank comitting these types of silly mistakes is highly unacceptable.

Please resolve the issue.

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Mar 11, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2018

HDFC Bank Customer Care's response Hi Yatharth, ,

I request you to share your account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Comments

yatharth nayyar

from New Delhi, Delhi

Feb 9, 2018

Sir, I have mailed the details sought by the Bank.

Kindly look into the matter as it has been 48 Hours and the amount is no where to be traced.

rajan2088

from Ahmedabad, Gujarat

Feb 9, 2018

Hdfc deduct 598 Rs unauthorised behalf of credit card payment even when I am not using any card of hdfc rt now

I called customer care but they refused to say we can't do anything regarding this thing