HDFC Bank — imps - timeout message

Hi i have done a imps transaction, got a message of timeout :

Update: your money transfer of inr 25, 200.00 on 18-09-20 timed out due to technical reason. (Imps ref no.[protected]. If this transaction is not done by you, call [protected]

My money is not returned to me nor its credited to the beneficiary!!! What is this service? Imps is ment to be immediate.

Reference number tw[protected]