[Resolved] HDFC Bank — IMPS transaction worth 100000 rupees failed on 09/10/2020 due to timed out at beneficiary's bank

[Resolved] HDFC Bank — IMPS transaction worth 100000 rupees failed on 09/10/2020 due to timed out at beneficiary's bank

R Ramana Murthy Pulata from Kollam, Kerala Oct 12, 2020

Hi Team, My IMPS transaction worth 100000 rupees failed on 09/10/2020 due to timed out at beneficiary's bank which is SBI. We have checked with SBI branch and they are saying they did not receive any request with specified reference number. It's been 4 days now when I did this transaction. Could you please help me out to resolve the issue. Swami Naidu, [protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 12, 2020 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay HDFC Bank Customer Assistance
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