HDFC Bank — imps transfer not credited

Address: Mumbai City, Maharashtra, 400101

​dear all.

I am a nre account holder from hdfc0001123, kandivili lokhandwala branch..

Yesterday i transfered rs 35000 from my nre account to my own icici bank account, branch icic0001032​ ​, located next to your branch, through imps transfer around 0515 uae time..

The rrn no is 728​[protected]
​user reference no[protected]​

​​the snapshot of the status is attached above for your attention..

Kindly resolve the same asap.. I am currently offshore in sea and cannot be contacted by mobile..

Pls assist!​