[Resolved] HDFC Bank — incorrect unauthorized deduction from my bank account

[Resolved] HDFC Bank — incorrect unauthorized deduction from my bank account

S swati.gupta01 from Delhi, Delhi

Debited amount for a transaction which i have not done thrice. My account balance has been deducted thrice for 1. Amazon prime pos debit 2. Debit card pur adj dt 3. Rvsl dc intl pos txn markup+st I have not made any of these transactions. I requested my card to block after seeing first transaction but still 2 further deductions took place. Then after a week or so i got all amount reversed, w/o any intimation or information from the bank. I really don't know what is happening with my account. Was this information helpful? No (0) Yes (0)
Nov 20, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 16, 2019 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay HDFC Bank Customer Assistance
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