[Resolved] HDFC Bank — inst-alert chg inc gst oct-dec 2017

naveed1k

from Shrigonda, Maharashtra

Feb 12, 2018

Address: Bulandshahr, Uttar Pradesh, 431001

Hi hdfc bank,
My customer id is 37149549.
I have opened the account almost 8 years back and now you started charging me something weird which was not stated to me. I see multiple transactions which are being charged for no reason. If you don't revert these charges i'm going to end my relationship with hdfc by closing my nri.

Inst-alert chg inc gst oct-dec2017-mir[protected] -17.70

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Feb 13, 2018

Complaint marked as Resolved

Its bank policy to charge for insta alert via sms. so I have opt out from this.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2018

HDFC Bank Customer Care's response Dear Customer,

Effective 1st April 2013, customer's registered for InstaAlerts service with 'SMS' facility, would be charged as follows: Salary/Savings Account: Rs. 15/- per quarter Current Account: Rs. 25/- per quarter The Insta Alert charges are levied as per the Bank's Schedule of fees and charges. Please visit the URL below to know the fees and charges applicable to your account: http://www.hdfcbank.com/personal/fees_charges/fees_charges Additional Information: Customer's who are registered only for 'Email' alerts facility for receiving InstaAlerts will not be charged. Debit/Credit Card Transaction alerts sent as per regulatory guidelines and NetBanking transaction alerts do not form part of InstaAlert Service. Customers who are not registered for InstaAlert service will continue to get these alerts free of charge. All fees and charges mentioned above will attract Goods and Services Tax (GST) @18%.

Anay,
HDFC Customer Service Assistance.

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Comments

santhosh_dvg08

from Delhi, Delhi

Feb 13, 2018

Recently i have paid excess amount to the credit card. Even i have sent letter to Chennai address with mini statement for refund amount but no reply & amount also getting. Very poor service.

REGARDS
SANTHOSH KUMAR D S
[protected]

shubham_Sharma8579

from Bengaluru, Karnataka

Feb 13, 2018

Hi Team

below Transition happened without inform me ...

Please call me on below number for further discussion .

Share the complete deatils about "inst-alert chg inc gst 2017"

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chethan k r

from Bengaluru, Karnataka

Feb 13, 2018

Please provide credit card closure statement and NOC

Nidhish Gopakumar

from Bengaluru, Karnataka

Feb 13, 2018

My loan account is 53260892, my loan amount is 3 lakh rupees. The EMI need to pay is 8722. Amount is available in my SBI account but still not debited. Requesting to do need full. Since this is my first time loan and emi. I am not aware of the process

Thanks and regards
NIDHISH V
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aman bhagoria

from Dharmsala, Himachal Pradesh

Jul 24, 2018

INST-ALERT CHG INC GST APR-JUN2018-MIR[protected] what kind of charges RS. 17.70 HDFC charged me.

Kirti Nayak

from Pune, Maharashtra

Aug 10, 2018

INST-ALERT CHG INC GST APR-JUN2018-MIR[protected]
Amount deducted without any prior information in my kids account and my account too