[Resolved] HDFC Bank — insurance against credit card without any intimation

Sahanur Alam Barbhuiya

from Badarpur, Assam

Nov 9, 2017

Address: Cachar, Assam, 788003

Guys don't misguide with your customer becouse you people can't afford brad and butter without us don't cheat with customers
Tele caller told me you have pre approve a credit there is no charges like monthly annuly fee required. After issue the credit card i show the statement then i found one insurance policy issue against my credit card which is totally unknown for me. If possible refund my money otherwise i'll go for legal procedure
Thanks& regards
Sahanur alam barbhuiya
Ph no. [protected]
Customer id_54603562

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Dec 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

HDFC Bank Customer Care's response Dear Mr. Barbhuiya,

we understand from your mail that you wish to cancel One Assist program enrolled on your card account. We would like to inform you that due to security reasons we are unable to process your request through mail. Hence, we request you to contact our Phone Banking officers at any of our 24 hour Phone Banking numbers mentioned in the below URL. We also request you to contact the below mentioned numbers to cancel One Assist Program. India Toll Free No. –[protected] Alternate No. –[protected] or write to [protected]@one assist.in.

-Manoj
HDFC Bank Customer Assistance

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Comments

MalikulMaqsood

Nov 10, 2017

I am unable to understand, why the following amount has been deducted from my account saying "MCTF 28-02 [protected] Excess Db SU"

Is there any limit for depositing the money from an online account?