[Resolved] HDFC Bank — Insurance fraud

Rsingh1709

from Raha, Assam

Jun 6, 2017

Address: Ghaziabad, Uttar Pradesh

I got a call from various numbers ([protected]. [protected]. [protected]. [protected]. [protected]) as hdfc loan division section. When i enquired about 12lakhs loan, they asked for my pan number and told me ring back by checking my cibil. I got a call next day that i could avail a loan of 1080000/- for which i will have to buy a insurance for same value. The premium would come for about 90000/_ per year for 12 years. The proposal sounded too good to be true. First they offered policy from hdfc life but next day changed to bharti axa. This created suspicion as why would hdfc offer loan on axa policy. On confirming from bank they suggested to beware from these calls.

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Jul 8, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2017

HDFC Life Customer Care's response Hi, I request you to be cautious and on guard against such unwanted calls. Also, I would request you not to act on any such information received in the name of HDFC Life, IRDAI and/ or anyone else as HDFC Life will not indulge in such unethical practices to solicit business. The Notice Corner link on the Customer Service section of our website www.hdfclife.com is also updated to create awareness of this issue being faced by the insurance industry, as a whole. Please refer the IRDAI Notice on Spurious Calls by visiting the below mentioned link: http://www.hdfclife.com/irda-public-notice-on-spurious-calls.- Manish.