[Resolved]  HDFC Bank — intentionally charging

I had a personal loan 4288662 and emi 7198/- due on this 07oct2017 due to request submitted to change debit instruction to other bank but chq presented under customer i'd 60246623 and showing hold balance of 7198/-, after knowing this same fund 7198/-tranfer ed to hdfc and account balance showing as zero. On the same day informed the concern department the way how i explained to you. I thought that things are going smoothly but suddenly i received below msg
For "inr 6, 490.00 dr to a/c no xx4452 towards 1210 overdue loan - 4288662 recovered val 12-oct-17. Clr bal inr 708.00.
Shocked and complaining to you what happened....
You first collect your loan amount due or imposing frivilous charges, what process you are following, we are not rich to cover all your npas, never fare at all.

Please check once and do the needful asap.