[Resolved]  HDFC Bank — inter-brn cash chg incl gst

Address:Manek Smruti, Tps Ii, Nehru Road, Vile Parle - Eastmumbaimaharashtra400 057, Pune, Maharashtra, 411021

I didn't even knew about this charge.
I saw it today an amount of rs 177 has been deducted without prior notice which a very disappointing factor, though the account being credited with my salary that means every time i need to pay some odd amounts which gets debited directly.
This was not expected from a reputed bank. Total disappointment. Instead they ask for personal loan with an aggressive push.
Deducting without prior notification is like stealing which is not acceptable.
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Nov 8, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2019
HDFC Bank Customer Care's response
Dear Customer,

The said charge is interbranch cash transaction charge levied against the transaction done on September 26, 2019.

You may visit the below URL in order to know about service charges:

https://bit.ly/2RHesQr

Value of Cash transactions(Cumulative of Deposit and Withdrawal) Home Branch
2 lakh ---Free per month per account.
Above 2 lakh---Rs.5/- per thousand or part thereof, subject to a minimum of Rs.150/-(plus taxes as applicable)

Non-Home Branch:
Cash transactions value up to Rs.25, 000/- per day –No charge
Above Rs.25, 000/- ---Rs.5/- per thousand or part thereof, subject to a minimum of Rs.150/- (plus taxes as applicable)

For further assistance you may visit below URL and submit your query details:

https://bit.ly/2Lzhyn3

-Nadia
HDFC Bank Customer Assistance
Complaint comments 

Comments

I didn't even knew about this charge.
I saw it today an amount of rs 295 has been deducted without prior notice which a very disappointing factor, though the account being credited with my salary that means every time i need to pay some odd amounts which gets debited directly.
This was not expected from a reputed bank. Total disappointment. Instead they ask for personal loan with an aggressive push.
Deducting without prior notification is like stealing which is not acceptable
मुझे तो इस आरोप के बारे में पता ही नहीं था.
मैंने आज देखा कि बिना किसी पूर्व सूचना के 295 रुपये की राशि काट ली गई है, जो एक बहुत ही निराशाजनक कारक है, हालांकि खाते में मेरे वेतन को जमा किया जा रहा है, इसका मतलब है कि हर बार मुझे कुछ विषम राशि का भुगतान करना पड़ता है जो सीधे डेबिट हो जाती है।
एक प्रतिष्ठित बैंक से ऐसी उम्मीद नहीं थी. पूर्ण निराशा. इसके बजाय वे आक्रामक तरीके से पर्सनल लोन मांगते हैं।
बिना पूर्व सूचना के कटौती करना चोरी के समान है जो स्वीकार्य नहीं है
Hi HDFC Bank,

My kind request to you, when ever you charge for something like cash deposit in other branches, please intimate customers that you are going to charge them, because most of the account holders are not so rich, We have lot of loans, and we have some amount in our account to be debited for loans, If you are debiting the amount without intimating then we might face to pay our dept to bank which will affect our cibil score, Kindly take this as our concern and do inform customer about each and every charges you take from customer from their account.

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