[Resolved]  HDFC Bank — Interest rate for existing customers.

Address: Coimbatore, Tamil Nadu, 641018

Website: www.hdfc.com

I have taken a housing loan from hdfc during 2006 with repayment period of 10 years and repaid regularly the emis with out any interruption. The tenure is going to be completed in a few months in the current year.
I have been charging interest at the rate of 13% where as the prevailing rate is 8.4%. I have written many times for reduction through their online portal and also thro e mails but their reply is irrelevant to the query. They ask us to come and execute documents with a fee and after execution the new rates are applicable for a short period only. Again they increase the interest rate with out any information to old rate.
For attracting new customers they inform the rates at 8.5% and gradually increase the rates to reach as high as 13%.