[Resolved] HDFC Bank — Invalid cheque is not returned

Anjali Sadhukhan

from Pune, Maharashtra

Apr 12, 2016

Address: Bangalore, Karnataka, 560029

Website: www.hdfcbank.com

I deposited my cheque 6 days ago, somehow it got invalid, they did not even informed me unless i visited them last day, and they just told me its on the way to return to my address, how more long will it take to retrun, never heard any bank taking such a long time, will it ever come to me??

first time my salary account created in hdfc bank, first time i deposted the cheque .very dissatisfied.

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Jan 28, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2017

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, cheque number Complete address of Branch where the cheque was deposited as per web site ( Along with IFSC code) and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information.

-Manoj
HDFC Bank Customer Assistance

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 12, 2016

Verified Support

Dear Anjali,

I'll require a couple of details from your end to check this. Request you to write to [protected]@hdfcbank.com along with your account details, cheque details, contact details and issue details. Please mention Ref ID:TTU[protected] in the subject line for me to track your mail and assist you better. -

-Anay
HDFC Bank Assistance

evakan

from Bengaluru, Karnataka

Dec 28, 2017

I deposited a cheque myself in a HDFC branch, got the receipt stamped, waited for 15 days, nothing happened.
Today when tried checking the status via SMS it says "INVALID Cheque", no reason mentioned.

Tried talking to relationship managers, nothing worked out they told to visit that branch to check the status.

What the hell, if something went wrong who will convey that, is it customers job to first drop the cheque then visit to get the status updates.

Why you then speak this fuzz of mobile and internet banking.

Pathetic...

Amir Nadaf

from Hyderabad, Telangana

Nov 19, 2018

Such a worst service I deposited my cheque 4 days ago, somehow it got invalid, they did not even informed me unless i visited them last day, and they just told me still we don't got the check by head Branch after that I went again couple of day again they said still we don't got your check then I was check by netbanking in that check status is showing invalid but that Brach people don't now my cheque status atall and I was called in customer care that no is not contacbele, such worst service after clearing my cheque I going to close my account from Hdfc if anybudy is there is resolve my cancen, my cheque no is 982139 bank ifsc code is HDFC0000930