[Resolved] HDFC Bank — invalid finance charges

syed908417

from Aligarh, Uttar Pradesh

Jan 28, 2018

Website: netbanking.hdfcbank.com/netbanking/CCLogin.html

Hi team,

I had made the payment from hdfc credit card, and after 15 days i treid to payback the due amount. However, i was facing an error while doing a transaction and also i never received any statement in last year 2017. So i made a complaint to customer care. After calling several times in 2 months they resolved that error of transaction. And then why they are penalizing me for the finance charges. I m not going to pay those extra rs 3000 as a finance charges. I will just pay my that amount for which i hv made the payment.

Kindly provide the resolution.

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Feb 28, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance