[Resolved] HDFC Bank — iphone 11 cash back of 6000 not received even after 120 days

JaishreeAgrawal

May 1, 2020

Address: Hdfc bank Indore branch

I have bought my iphone11 with hdfc bank credit card on 14/12/2019 in indore. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in the store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

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Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 13, 2020

HDFC Bank Customer Care's response Dear Customer,

Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Zubin
HDFC Bank Customer Assistance