HDFC Bank — iphone 11 cashback not received

HDFC Bank — iphone 11 cashback not received

N Niraj Sahani May 1, 2020

I purchased an iphone 11 on 29/11/2019 from croma store (Mumbai - phoenix mills). As per the offer i was supposed to get a cash back of inr 6000 within 120 days. Now it’s more than 120 days (I. E 155 days to be precise which is more than a month delay) and i still haven’t got the cash back. I tried to get in touch with the customer services but again no luck. I've attached the invoice copy for the same for more details. Hope this issue gets resolved soon and i receive my cash back. +1 photos Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint. Verified Support May 10, 2020 HDFC Bank Customer Care's response Dear Customer, We are fully sensitized to your feedback and assure you that same has been shared with the concerned as appropriate. Click on https://bit.ly/2Lzhyn3 to enable us to review and assist you accordingly.Please mention reference number TT[protected] along with the requested details for us to help you with the solution -Nadia HDFC Bank Customer Assistance HDFC Bank Customer Assistance. May 14, 2020 Updated by Niraj Sahani Hi I can't generate a reference number as there is no option from the dropdown tab which is relevant to my complain. kindly advice on the same. I've attached a screenshot for more clarification.
1 Comment	Share
Submit Close