[Resolved] HDFC Bank — iphone 11 cashback not received
K
Kalyan chowdary chava
May 1, 2020
I have bought my iphone11 with hdfc bank debit card on 19th dec 2019 in eham digital, trivandrum. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
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May 7, 2020
Complaint marked as Resolved
HDFC Team just added the cashback
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 05, 2020
HDFC Bank Customer Care's response Dear Customer,
We understand that you have also raised your concerns at HDFC Bank Support Vide reference Number[protected] and you will receive a response from them to your e-mail ID. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.
-Nadia
HDFC Bank Customer Assistance
May 06, 2020
Updated by Kalyan chowdary chava Thanks Nadia, will wait for the reply
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