[Resolved]  HDFC Bank — iphone 11 cashback not received

I have bought my iphone11 with hdfc bank debit card on 15/12/2019 from reliance store in vaishali, ghaziabad. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Kindly check and do the needful. Hope this issue gets resolved and cashback will be credited as soon as possible.

Phn [protected]
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Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 14, 2020
HDFC Bank Customer Care's response
Dear Customer,

This pertains to your query regarding cashback on Debit Cards. Due to the prevailing COVID19 Pandemic situation, you may experience a delay in receiving your eligible cashback. Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes. We request your patience and support during these testing circumstances.

-Nadia
HDFC Bank Customer Assistance
 
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