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[Resolved]  HDFC Bank — iphone 11 cashback not received

I bought iphone 11 from apple store on 9th december 2019 vie hdfc debit card with emi option. As hdfc bank and their customer care promised i should get cashback of inr6, 000/- within 120 days. However, i haven't get cashback till today (5 may 2020). I have also complaint via email twice but they don't even think their duty to revert back on this. I hope after complaining here, i will get my cashback soon.

Please contact me hdfc bank to resolve this issue soon.

Thank you,
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Aug 14, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 08, 2020
HDFC Bank Customer Care's response Dear Customer,

Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback.

Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes.

We request your patience and support during these testing circumstances.

-Nadia
HDFC Bank Customer Assistance
 
2 Comments

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Comments

I bought iphone 11 from apple store on 16/1/2020 vie hdfc debit card As hdfc bank and their customer care promised i should get cashback of inr6, 000/- within 120 days. However, i haven't get cashback till today (11/06/2020) I hope after complaining here, i will get my cashback soon.

Please contact me hdfc bank to resolve this issue soon.

Thank you,

Reply
I bought iphone 11 from apple store on 16/1/2020 vie hdfc debit card As hdfc bank and their customer care promised i should get cashback of inr6, 000/- within 120 days. However, i haven't get cashback till today (11/06/2020) I hope after complaining here, i will get my cashback soon.

Please contact me hdfc bank to resolve this issue soon.

Thank you,
Reply

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