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HDFC Bank — iphone 11 cashback not received

I purchased iPhone 11 at 10 jan 2020 and I and should received 6000 cash back after 120 days that is 10 may and now it’s 15 may and I still didn’t received my money back and I am not able to contact Hdfc customer care due to covid-19. I purchased iPhone 11 from Pune, unicorn store, MG road
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I received my cash back on 15 june
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    +91 22 6160 6161
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