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HDFC Bank — Iphone 11 cashback not received

I purchased an iphone 11 on 2/2/20 with my hdfc credit card and they promised to pay cashback of 6000 after 120 days. It has been more than 120 days and i have still not received any cashback.
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    +91 22 6160 6161
    +91 22 2498 8484
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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