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HDFC Bank — iphone 11 cashback not received

I have purchased iphone11 with hdfc bank debit card on 29th feb 2020. As mentioned by hdfc bank that you will get a cashback of 6000 within 120 days from the transactional month-end. I haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.
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    +91 22 6160 6161
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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