[Resolved] HDFC Bank — iphone 11 pro cashback not received

chirag17arora

from Noida, Uttar Pradesh

May 7, 2020

Address: Future World- Bharti Colony-preet Vihar

I made a purchase on 17.12.19 using my hdfc debit card. I was told that i will get a cashback of rs6000 (Even mentioned on the receipt). I haven't received the cashback yet. I was supposed to get it after 120 days of the last date of purchase month. It's 7th may 2020 already. Already contacted through email on apr 27, 2020, but still no revert back.

Taxation id: [protected]

Looking for support on this.

Regards

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Aug 14, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 11, 2020

HDFC Bank Customer Care's response Dear Customer,

Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback.

Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes.

We request your patience and support during these testing circumstances.

-Nadia
HDFC Bank Customer Assistance