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HDFC Bank — iphone cashback

I bough my iphone from imagine ttk on 26/01/20, they said i'll get caskback of rs.6, 000/- within 120 days but till date i didn't receive the amount yet.
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    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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