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HDFC Bank — IPhone cashback not received

I was promised by the bank that if i use hdfc credit card to make the payments of iphone purchase i would receive a cashback if 6000 rs after 120 days. I made the purchase on 1st jan 2020 and it’s more than 120 days i have not received the cashback. I have the bills of purchase. I need my cashback at the earliest please help.
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May 28, 2020
Updated by Swathiajain i have not received any resolution yet. horrible bank HDFC is
 
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