HDFC Bank — iphone cashback not received since 5 months

Address: E-004 Prateek Laurel Sector 120 Noida

I have bought my iphone11 with hdfc bank debit card on[protected]. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in the agency, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

As it is more than 135 days and i have not received my cash back.

Registered number with bank : [protected]
Registered mail with bank : nitin. [protected]@gmail.com

Alternate number : [protected]