[Resolved] HDFC Bank — irrelevant credit card charges

Sagar Jainn

from Ahmedabad, Gujarat

Sep 3, 2017

Address: 380005

Website: Www.hdfcbank.com

I was employee of hdfc bank and my last date was 22nd April 17. During notice period I was received a mail that my credit card will be closed and due payment will be settled in FnF. I have never used card since receive mail during notice period in fact I destroyed the same but on 9th Aug my account was debited for Rs. 6291 for credit card charges and yesterday I receive one mail mentioning the my credit card payment rs.913. I totally surprised that when I have never used card since last five month, my account was debited on 9th Aug for credit card dues, I have received mail my card will be deactivated and due payment will be setteled in FnF, how bank charge for credit card charge. This is totally misguide or in fact cheating. I will highlight the in social media such type of cheating with customer or employee. Requesting bank check and reverse unnecessary charges. My card number 485499xxxxx1795. Name Sagar jain.

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Oct 9, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2017

HDFC Bank Customer Care's response Dear Sagar,

We note that you have sought clarification with regard to your Credit Card account. In this regard, we regret to assist you further in the absence of the card details, Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful.
1.Name as mentioned in the card account,
2.Contact number as updated in the card account and latest contact number.
3.Email address as updated in the card account.
You may write to us at: [protected]@hdfcbank.com and we shall assist you.

-Bejoy
HDFC Bank Customer Assistance