[Resolved]  HDFC Bank — irrelevant sms

Hi,

I recieved an sms today stating the following “dear customer mandate reference no: hdfc[protected] issued to tata aia life insurance co ltd with value rs. 31506.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.“ i am not aware of any such transaction authorised by me. Kindly check it asap.
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Sep 27, 2017
Complaint marked as Resolved 
Insurance sets 150% of yearly premium for ECS
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete issue, screenshot of the message recieved and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
2 Comments

Comments

Please share your contact details with along with details of your concerns on life.[protected]@tataaia.com and we shall get back to you quickly
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1299/- from my credit card number ending with 5378 without my concern on date: 22/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1299/-

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