[Resolved]  HDFC Bank — irrelevant transaction/deduction/hold from salary account

Please be informed, i have been wrongly debited around inr 2400 as mirevenue gefu charges by hdfc bank ltd. Without any information. The reason for deduction has not been mentioned or clarified to me.

Please note, this is a salary account & i have never maintained any minimum balance, neither any such condition has been informed to me till date by the bank. I have been maintaining this salary account for almost 10 years now & never been charged anything like this.

Now, as it is lockdown situation due to the pandemic, i request hdfc bank ltd. To rectify this asap. I have already raised complaints in their communication channels & grievance redressal two days ago, but they are not responding. This is totally irrelevant & puts me in deep trouble in such lockdown condition.

Please help me to get this cruel mistake by hdfc bank ltd. Rectified immediately. My details are as follows:
A/c no. - [protected]
Name - bhaskar dutta
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Aug 14, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Apr 30, 2020
Updated by bhaskardutta87
How is this resolved, when I have not received any proper update, neither my account has been rectified?
May 03, 2020
Updated by bhaskardutta87
The status of the complain still stands unattended, & it has been marked as resolved. Is this how a consumer complain is supposed to be treated?
Verified Support
May 04, 2020
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 7 working days.

-Nadia
HDFC Bank Customer Assistance
 
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