[Resolved] HDFC Bank — Irresponsible reply from deputy manager

Meghana BU

from Bengaluru, Karnataka

Jun 21, 2017

Address: Bangalore, Karnataka

Deputy manager's irresponsible when inquired about the top up loan. Processed my application without my confirmation. Now the application has been rejected due to this now i'm unable to apply again for 1 month. When asked for solution they are saying "do what ever you want". This kind of reply is very hurting (Don't know if the person is from hdfc. He is probably from some agency)

Deputy manager number : [protected]

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Aug 6, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your branch details, loan applications details, manager details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance