[Resolved] HDFC Bank — issuing credit card unknowingly

kumardinesh99

from Pachperwa, Uttar Pradesh

Jul 19, 2017

Address: 273155

Website: www.hdfcbank.com

Hello sir,
My self dinesh kumar i am account holder of hdfc bank in anandnagar pharenda branch pincode 273155 dist-maharajganj. Account number [protected].
Sir unknowingly the branch field officer issued credit card. When credit card reaches to me then i came to know about that, after which i have been charged about rs 562.35 and got a receiving about that. After which i visited the branch and told the manager for this and asked for refund, the manager told me i cannot do anything and this service could not be stopped from here. He told me to talk to customer care to stop this service.
Then i do that but sir i did not get any solution from there.

I am attaching the receiving from bank along my documents.

Thanking you

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Aug 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Jul 20, 2017

Updated by kumardinesh99 credit card no : [protected]
mobile no : [protected]

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Comments

jaspreet kohli

from Pune, Maharashtra

Jul 20, 2017

To my surprise I came to know HDFC bank is charging me unnecessarily. No intimation nothing. This is really absurd and unacceptable for a bank like HDFC.

kumardinesh99's [Complaint's author] reply, Jul 20, 2017

ya it's right hdfc bank is the worst bank till yet known to me.