HDFC Bank — legal notice for unauthorized deduction of funds and false commitment

Address:

udyog vihar harayana

[Gautam medhi]
[vill- beloguri, karbi anglong ]
[howraghat, Assam, 782481]
[[protected]]
[[protected]@GMAIL.COM ]

[23/05/2024]

[Mr. Ashish]
Branch Manager
HDFC Bank
[Udyog Vihar]
Gurgaon, Haryana

Subject: Legal Notice for Unauthorized Deduction of Funds and False Commitment

Dear Ashish,

I am writing this legal notice to address the unauthorized deduction of INR 20, 000 from my account without my consent at your HDFC Bank branch located in Udyog Vihar, Gurgaon. Furthermore, I wish to bring to your attention the false commitment made by Mr. Ashish, the branch manager, regarding the reversal of the deducted amount.

On [17/04/2024], I was dismayed to discover that an amount of INR 20, 000 was deducted from my account ([[protected]]) without any prior intimation or authorization from my end. This deduction occurred at a time when my family member was hospitalized and in critical condition, necessitating my immediate attention and resources towards their medical care.

In light of this distressing situation, I approached Mr. Ashish, the branch manager, seeking clarification and resolution regarding the unauthorized deduction. Mr. Ashish assured me that the deducted amount would be promptly reversed upon submission of the requisite documents. Relying on his commitment, I diligently provided all necessary documentation as requested by him.

However, to my dismay and utter disappointment, the promised reversal of funds has not been initiated till date, despite repeated follow-ups from my end. This egregious breach of trust and failure to honor commitments has exacerbated the already stressful situation, leaving me in a precarious financial position at a critical juncture.

It is imperative to highlight that the continued retention of the deducted amount has inflicted significant financial hardship and emotional distress on me, especially considering the exigent circumstances surrounding my hospitalized family member.

In light of the foregoing, I demand the following:

Immediate reversal of the deducted amount of INR 20, 000 to my account without any further delay.
Compensation for the mental anguish, financial loss, and inconvenience caused due to the unauthorized deduction and subsequent false commitment made by Mr. Ashish.
An official apology from HDFC Bank for the distress and inconvenience caused.
Please be advised that failure to comply with the aforementioned demands within [Specify a reasonable time frame, e.g., 15 days] from the receipt of this legal notice will leave me with no option but to pursue legal recourse to seek redressal for the aforementioned grievances, including but not limited to initiating appropriate legal proceedings against HDFC Bank and Mr. Ashish.

This notice is issued without prejudice to my rights and remedies, all of which are hereby expressly reserved.

Kindly acknowledge the receipt of this legal notice at the earliest.

Yours sincerely,

Gautam medhi